f777's Privacy Policy

1 Introduction and Scope

f777 is an online gaming and betting platform that provides casino games, slots, live casino, and sports betting for users in Bangladesh. This privacy policy ("Policy") applies to all services offered through f777's website, mobile application, and other digital channels.

f777 will not use your information in any way other than as described in this policy. By registering on the platform, you are considered to have agreed to this privacy policy. You can also visit our About Us page to clearly understand your relationship with f777.

This policy applies only to the f777 platform. For third-party websites or services, please refer to their own privacy policies.

2 Data Collection

f777 collects the following types of information. The type of information collected depends on how you use the platform.

2.1 Registration Information

Information you provide when opening an account is collected. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Username and password

2.2 Financial Transaction Information

Information required during deposit and withdrawal processes is collected. Transaction records through bKash, Nagad, Rocket, and Upay are stored on the platform, however your mobile banking PIN or password is never collected or stored.

2.3 Automatically Collected Information

The following information is collected automatically while using the platform:

• IP address and device type
• Browser information and operating system
• Session duration and page visit history
• Game play history and betting records
• Usage data collected through cookies and similar tracking technologies

3 Purpose of Data Use

f777 uses collected information for specific and lawful purposes. Information is not used for any unauthorised or unspecified purpose.

• Account and Identity Verification: To confirm the validity of registered users and prevent fraudulent activity.
• Service Delivery: To provide gaming, betting, deposit, withdrawal, and other platform features without interruption.
• Communication: To send necessary notifications, transaction confirmations, and customer service information.
• Service Improvement: To analyse user experience and improve the quality of the platform.
• Security: To ensure the security of accounts and financial transactions.
• Legal Compliance: To meet applicable legal obligations.

4 Data Storage and Security

f777 maintains industry-standard security measures to protect your information. The platform uses SSL (Secure Socket Layer) encryption, which keeps all information exchanged between your browser and the server secure.

Collected information is stored on secure servers and only authorised staff have access to it as needed. The retention period for information is determined by legal requirements and business needs.

4.1 Data Protection Methods

• Data transfer via 256-bit SSL encryption
• Use of password hashing and salting technology
• Two-factor authentication (OTP) system
• Regular security audits and vulnerability testing
• Access control systems and log monitoring

4.2 In the Event of a Data Breach

If a data security breach occurs for any reason, affected users will be notified in a timely manner and necessary protective measures will be taken.

5 Sharing Data with Third Parties

f777 may share information with third parties in limited cases and for specific purposes. Strict contractual obligations are followed in such cases.

5.1 Legitimate Reasons for Sharing Data

• Payment Processing: To complete transactions with payment service providers such as bKash, Nagad, Rocket, and Upay.
• Identity Verification: With authorised verification services to prevent fraud and meet regulatory standards.
• Gaming Software Providers: With game developers such as Evolution, Pragmatic Play, PG Soft, and JILI for the delivery of technical services.
• Law Enforcement Agencies: In cases of court orders or legal obligations.

5.2 Limits on Data Sharing

Third-party service providers may use information only for the specified purpose. Without f777's permission, they may not use, sell, or transfer this information for any other purpose.

6 Cookies Policy

The f777 website and application use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the user experience.

6.1 Types of Cookies

• Essential Cookies: To maintain login sessions and keep core services functioning. These cannot be disabled.
• Functional Cookies: To save language preferences, game settings, and personalised experience.
• Analytical Cookies: To analyse usage patterns and evaluate platform performance.

6.2 Managing Cookies

You can manage or delete cookies from your browser settings. However, disabling certain essential cookies may limit platform functionality.

7 User Rights

Every user registered on the f777 platform has certain fundamental rights regarding their own information.

• Right of Access: You have the right to know what information f777 holds about you. Most information can be viewed from account settings.
• Right to Rectification: If there is any error in your information, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.
• Right to Object to Processing: In specific cases, you can object to the processing of your information.
• Right to Data Portability: You can request to receive your information in a structured format.

To exercise any of the above rights, contact the f777 customer service team. Visit our FAQ section for support channels and hours.

8 Protection of Minors

f777 is strictly for those aged 21 and above. Use of this platform by anyone under 21 is strictly prohibited.

f777 does not knowingly collect any information from minors. If it is confirmed that a minor has opened an account using false information, that account will be closed immediately and the collected information will be deleted.

To learn more about responsible gaming, read our Responsible Gaming page, which contains detailed guidance on safe betting habits.

9 Payment Data Protection

Financial transaction information is treated by f777 as the most sensitive data. All transactions carried out through bKash, Nagad, Rocket, and Upay are completed via secure, encrypted channels.

9.1 Limitations on Payment Data Collection

f777 does not store your mobile banking PIN, password, or full account number. Only the reference information necessary for transaction verification is kept.

9.2 Transaction Records

Records of all deposits and withdrawals are stored in the account. The minimum deposit is ৳100 and the minimum withdrawal is ৳800. Transaction history can be viewed from the account at any time.

10 Policy Changes

f777 reserves the right to change, revise, or update this privacy policy as needed. For significant changes, registered users will be notified by email or through the platform.

Continued use of the platform after a policy change will be considered as your consent to the updated policy. It is therefore advisable to review this page periodically. The "Last Updated" date shown at the top will change with each policy update.

11 Contact

If you have any questions, concerns, or objections about this privacy policy, contact the f777 customer service team. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.